Effective date: 31st August, 2023
“Personal information” means information or an opinion that is capable of reasonably identifying an individual, whether that information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
“Sensitive information” is a subset of personal information and includes, for example, health information and information about a person’s racial or ethnic origin; membership of a professional association, trade association or trade union; and details of a person’s criminal record.
The kind of information we collect and hold depends on the type of services provided to you, but will generally include basic personal contact information (eg. name and email address) as well as other information that is deemed relevant.
When using Beamible, as a user, an employee or an employer, we collect the following information, where relevant:
* this data is not strictly required, but some insights may be unavailable without it** this data is purely for display purposes and is not required
If you sign-up as a Beamible user, your profile will only be made available to those Employers who own the master account.
If you do not provide us with the information requested, we may not be able to perform the services which you require us to provide.
We obtain personal information through the Beamible registration process, and any initial demonstrations or conversations. We also collect your personal information when you update your account details. You may provide information when you request or acquire a service from Beamible or its related bodies corporate, provide a service to Beamible, complete a survey or questionnaire, participate in forums or when you communicate with Beamible in person, by email, telephone or in writing.
Beamible endeavours to collect personal information about an individual only from that individual. Beamible may otherwise obtain personal information from a third party, such as an employer (once an organisation has signed up for a subscription).
Beamible may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection.
Like most website operators, Beamible may collect non-personally-identifying information (“NPII”) of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.
Beamible’s purpose in collecting NPII is to better understand how Beamible’s visitors use its Website. The information collected will also help us troubleshoot problems, analyse our resources and improve our services.
Use: We may use your personal information (including your sensitive information) for the following purposes:
We may use your personal information to communicate with you about our services, internal administration, direct marketing and planning purposes. We will also use your personal information for purposes related to those described above which would be reasonably expected by you.
We will not use your personal information for purposes other than described above unless we have your consent or we are otherwise permitted to do so, for example, for specified law enforcement or public health and safety reasons (as permitted under the Privacy Act).
Beamible may use aggregated data to prepare reports and provide insights which are used for, for example, public relations purposes and lobbying. Aggregated data does not contain personal information.
Disclosure of information: We generally do not share your personal information with others unless this is necessary for the purpose for which you gave us the information. We may, during the ordinary course of providing you with our services, be required to disclose certain information to third parties. We may also outsource certain business functions to other organisations. Your personal information will, as required from time to time, be disclosed or transferred to other organisations to allow them to assist us to provide you with services. Examples of the types of third parties include:
Our website and software development team is located in Australia. From time to time, it may be necessary for our website and software development team to access personal information in our databases when performing services for Beamible. If we transfer your personal information outside Australia for ad-hoc works, we will comply with requirements of the Act that relate to trans-border data flows.
Beamible may also provide aggregated data to Government departments and agencies who provide funding for our services, as well as to our employer clients.
Where we use your personal information to send you marketing information by email, SMS, MMS or other electronic means, we may do so with your express or implied consent. You may give us your express consent by, for example, ticking a box on an electronic or paper form where we seek your permission to send you electronic or other marketing information. Consent may be implied from our existing business relationship or where you have a reasonable expectation of receiving an electronic marketing communication.
Every direct marketing communication sent or made by Beamible will include a means by which you may unsubscribe or opt out of receiving further marketing information. Additionally, you may instruct us at any time to remove any previous consent you provided to receive marketing communications from us. Requests should be directed [email protected].
Security of information:
Beamible secures data through encrypted backups, sovereign storage, access controls, and data encryption at rest. Our reliance on Google Cloud’s certified infrastructure ensures protection with ISO 27001, SOC 2, and HIPAA certifications. Key features include:
- SSL (TLS 1.3) encryption in transit between users and Beamible servers on GCP.
- Data transmission within GCP’s VPC, restricting connections to defined IPs, ports, and protocols.
- GCP Cloud SQL automatically encrypts stored user data.
We enhance security through custom Access Control List (ACL) implementation alongside Google Cloud’s ACL. Also, Role-Based Access Control (RBAC) and application-level RBAC controls manage authorized access to services and data, reinforcing our commitment to safeguarding your information.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality and privacy of any personal information held by Beamible. Except in the case of breaches of our obligations under the Privacy Act to protect your personal information, Beamible will not be held responsible for events arising from unauthorised access of your personal information.
You can also play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used on our site. Please notify us immediately if there is any unauthorised use of your account by any other Internet user, or any other breach of security relating to your account.
To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of Beamible’s coolest features, and we recommend that you leave them turned on.
You are entitled to access and correct the personal information we hold about you and to have any inaccuracies in the information corrected. However, in order to maintain the accuracy of your personal information, we rely on the quality of the personal information you provide to us.
If you would like to access, update or correct any of the personal information we hold about you, you may do so by contacting us using the Contact Details below and informing us that you wish to access or correct your personal information.
There are some circumstances specified by law where we may refuse your request for access to and/or the correction of your personal information. However, if one of these circumstances applies, we will provide you with a written explanation of the reasons for refusal, unless it would be unreasonable to provide that notice.
Once we receive your request for access or correction, we will endeavour to respond to your request within a reasonable period after the request is made. We may also charge reasonable costs for responding to your request.
Beamible welcomes ideas and feedback about all aspects of its Website. Beamible stores feedback that users send to us. This feedback may be used to administer and refine the service we provide and may be shared with Beamible partners in aggregate form.
We will then investigate your complaint and endeavour to provide you with our response within a reasonable time.
Should you not be satisfied with the resolution of your complaint, you are able to seek further redress through the Office of the Australian Information Commissioner (see http://www.oaic.gov.au/ for further information).
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